Find out how to request a full refund within our fourteen-day review period if your unlocked birthday page does not work as described on the website.
2026/10/18
Sharing the full page is a one-time unlock on Birthday Website Maker. Creating and previewing does not require an account or payment.
You can request a full refund within 14 days of purchase by emailing support@birthdaywebsite.app with the email used at checkout and the page link. If the page does not work as described, we will first try to fix it; if you still want a refund inside those 14 days, you get one. Approved refunds go back to the original payment method. We do not control how long a bank takes to show the money. We reply within one business day.
To submit a request or check on an order status, visit our Email Support page.